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(Business Hours are subject to change) Closed all federal holidays and Air Education & Training Command designated family days. Commercial: (210) 652-3865-; Email: 802fssol-b.customersup@us.af.mil.","apptSiteTitleText":"SITE INFORMTION:","timeZoneId":null,"sortOrder":1,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Apr 4, 2025 3:40:04 PM","updatedUserId":482573,"siteDetailEnable":true},{"apptSiteDetailId":22082,"siteId":101622,"apptSiteDetailText":"Review site information in its entirety. Bring all required documents-see specific requirements below. 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One form of identification MUST be an UNEXPIRED photo identification. (NOTE: School/work badges are not acceptable forms of identification). Additionally, please review the below categories of transactions for unique documentation requirements. A list of acceptable documents can be found at http://www.cac.mil/Portals/53/Documents/List_of_Acceptable_Documents.pdf","apptSiteTitleText":"DOCUMENTATION REQUIREMENTS:","timeZoneId":null,"sortOrder":5,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Jun 23, 2022 5:32:02 PM","updatedUserId":394054,"siteDetailEnable":true},{"apptSiteDetailId":22085,"siteId":101622,"apptSiteDetailText":"If you have an error of \"SMARTCARD is Blocked, please visit our office to \"UNBLOCK\" your CAC (Pin Reset). However, if the error states \"ACCOUNT is Locked\", please contact your Network to \"UNLOCK\" your Account. Air Force- Comm Focal Point","apptSiteTitleText":"SMARTCARD IS BLOCKED VS ACCOUNT IS LOCKED:","timeZoneId":null,"sortOrder":6,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Jun 23, 2022 5:32:15 PM","updatedUserId":394054,"siteDetailEnable":true},{"apptSiteDetailId":22086,"siteId":101622,"apptSiteDetailText":"All documents presented must be in original form or a certified true copy. The record custodian (Vital Statistics, Clerk of the Court, etc.) must certify certified copies. 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All foreign documents must be translated in English by a certified translator.","apptSiteTitleText":"INITIAL ENROLLMENT OF SPOUSE:","timeZoneId":null,"sortOrder":8,"siteDetailEnableCode":"Y","createdDate":"Apr 17, 2022 12:53:49 PM","createdUserId":394054,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":22089,"siteId":101622,"apptSiteDetailText":"Sponsor must provide the following documents: NEWBORN: Birth Certificate or authenticated Certificate Of Live Birth (signed by physician or designated representative) and Social Security Card. If a stepchild is being added, the Marriage Certificate must also be provided. CHILD BORN OUT OF WEDLOCK: FEMALE Sponsors: Birth Certificate and Social Security Card; MALE Sponsors: Notarized State Acknowledgement of Paternity/Court Order Establishing Paternity, Birth Certificate, and Social Security Card. 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Sponsors must also certify on the 1172-2 form they provide over 50 percent support to the child.","apptSiteTitleText":"FULL TIME COLLEGE STUDENTS:","timeZoneId":null,"sortOrder":12,"siteDetailEnableCode":"Y","createdDate":"Apr 17, 2022 12:56:36 PM","createdUserId":394054,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":22092,"siteId":101622,"apptSiteDetailText":"All data must be previously input through Civilian Personnel Center/Human Resource or Trusted Associate Sponsorship System manager. DoD Civilians deploying must have a DD Form 2365 or Letter of Authorization. Contractors deploying must have a SOFA agreement, SPOT Letter of Authorization, and a DD Form 1172-2 requesting the overseas card. Members retiring must have a SF Form 50 or memorandum from Civilian Personnel. Contact your HR department for family member base access eligibility requirements.","apptSiteTitleText":"DEPARTMENT OF DEFENSE CIVILIANS/CONTRACTORS:","timeZoneId":null,"sortOrder":13,"siteDetailEnableCode":"Y","createdDate":"Apr 17, 2022 12:57:35 PM","createdUserId":394054,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":22093,"siteId":101622,"apptSiteDetailText":"Provide Retirement Orders or DD Form 214 (Copy 4).","apptSiteTitleText":"INITIAL RETIREMENT:","timeZoneId":null,"sortOrder":14,"siteDetailEnableCode":"Y","createdDate":"Apr 17, 2022 12:57:56 PM","createdUserId":394054,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":22094,"siteId":101622,"apptSiteDetailText":"If you are turning age 65 and will be eligible for TRICARE FOR LIFE, bring your Medicare card to your ID appointment. ","apptSiteTitleText":"AGE 65 MEDICARE ELIGIBLE:","timeZoneId":null,"sortOrder":15,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Apr 17, 2022 12:59:14 PM","updatedUserId":394054,"siteDetailEnable":true},{"apptSiteDetailId":22095,"siteId":101622,"apptSiteDetailText":"Award letter from the VA rating you at 100 percent disabled due to service connected disability, DD Form 214 with honorable service characterization verifiable, birth certificate, social security card.","apptSiteTitleText":"INITIAL 100 PERCENT DISABLED AMERICAN VETERAN:","timeZoneId":null,"sortOrder":16,"siteDetailEnableCode":"Y","createdDate":"Apr 17, 2022 12:59:49 PM","createdUserId":394054,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":22096,"siteId":101622,"apptSiteDetailText":"As part of the Heath Care reform, there is now a Young Adult program available for your Dependents. For Children 21 to 26 who are Not Married or is Not Covered by an Employer Sponsored Health plan. It is a premium based health care plan available for purchase by qualified dependents. TYA includes medical and pharmacy benefits, but excludes dental coverage, Exchange/Commissary eligibility, and MWR entitlements. Sponsors must verify dependent eligibility with their TRICARE office. Once verified by TRICARE, a DEERS/RAPIDS office will be able to process a new dependent ID Card. 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