[{"siteId":102162,"statusCode":"A","statusDescription":"Active","siteBldgId":"1052","siteNm":"NSB Kings Bay","siteOrgName":"U.S. Navy","siteBgnDt":null,"siteEndDt":null,"lAddress":{"city":"Kings Bay","addressLine1":"Kings Bay ID Center","addressLine2":"922 USS James Madison Rd.","addressLine3":"Bldg 1052","postalCodeId":null,"state":"GA","zipx":"2540","zip":"31547","isoCountryCode":null,"iso3CountryCode":null,"country":null,"countryCode":"US","missingEssentialFields":false,"countryName":null},"mAddress":{"city":"KINGS BAY","addressLine1":"PSD Kings Bay","addressLine2":"922 USS James Madison Rd.","addressLine3":"Bld 1052","postalCodeId":null,"state":"GA","zipx":"2540","zip":"31547","isoCountryCode":null,"iso3CountryCode":null,"country":null,"countryCode":"US","missingEssentialFields":false,"countryName":null},"sitePoc1UserId":null,"sitePoc1UserName":null,"shippingInstruction":null,"primaryPhone":"(912) 573-2283","primaryPhoneExtension":null,"siteUrl":null,"siteAttributes":{"restrictedSite":false,"caccirsSite":false,"shipboardSite":false,"deployableSite":false,"aorSite":false,"conusSite":true,"remoteIssuanceSite":false,"projectOfficerSite":false,"timeshareSite":false,"equipmentStorageSite":false,"issueIdCard":true,"cacCapable":true,"cacOnlySite":false,"timeshareSiteId":-1,"groupingAttributes":"","betaTesting":"","totalWorkstationQuantity":3,"totalDMDCFunded":3,"totalServiceFunded":0,"jdmApplet":[]},"siteData":{"appointmentSiteCapabilities":[{"apptSiteCapId":562,"siteId":102162,"apptSiteCapCode":2,"createdDate":"Sep 9, 2026 3:51:56 PM","createdUserId":558805},{"apptSiteCapId":561,"siteId":102162,"apptSiteCapCode":1,"createdDate":"Sep 9, 2026 3:51:56 PM","createdUserId":558805},{"apptSiteCapId":563,"siteId":102162,"apptSiteCapCode":3,"createdDate":"Sep 9, 2026 3:51:56 PM","createdUserId":558805},{"apptSiteCapId":564,"siteId":102162,"apptSiteCapCode":4,"createdDate":"Sep 9, 2026 3:51:56 PM","createdUserId":558805}],"officeHours":[{"officeHourId":801,"siteId":102162,"dayCode":2,"beginTime":"0730","endTime":"1600","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:51:55 PM","updatedUserId":558805,"action":"A"},{"officeHourId":802,"siteId":102162,"dayCode":3,"beginTime":"0730","endTime":"1600","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:51:55 PM","updatedUserId":558805,"action":"A"},{"officeHourId":803,"siteId":102162,"dayCode":4,"beginTime":"0730","endTime":"1600","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:51:55 PM","updatedUserId":558805,"action":"A"},{"officeHourId":804,"siteId":102162,"dayCode":5,"beginTime":"0730","endTime":"1600","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:51:55 PM","updatedUserId":558805,"action":"A"},{"officeHourId":805,"siteId":102162,"dayCode":6,"beginTime":"0730","endTime":"1600","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:51:55 PM","updatedUserId":558805,"action":"A"}],"siteEmailAddress":"elizabeth.l.hasbrouck.ctr@us.navy.mil","timeZone":0,"otherServiceAvailable":[{"serviceCode":"C","serviceDesc":""}],"siteDisplayName":null},"siteLocation":{"latitude":30.792385,"longitude":-81.567215,"distance":0.00000728852525400774399360781482534843862746},"siteDisplayName":"NSB Kings Bay","appointmentSiteDetails":[{"apptSiteDetailId":19277,"siteId":102162,"apptSiteDetailText":"Contact numbers: (912) 573-2283 or (912) 573-8259. \nLocation: EFFECTIVE SEPTEMBER 30, 2026:  We are located on Kings Bay Sub Base at Building 1052 On the backside of the building to the left of Industrial Hygiene Services on USS James Madison Road. \n\nAttempting to use GPS to find our building has led customers to either end of James Madison Road, despite our troubleshooting efforts. Please ask the base security guards for directions if needed when entering base.","apptSiteTitleText":"Phone Number and Location","timeZoneId":null,"sortOrder":1,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Oct 1, 2026 7:18:16 AM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":36428,"siteId":102162,"apptSiteDetailText":"Due to a recent System update, all CAC reissuance customers are required to have 2 original identifying documents (from the \"List of Acceptable Documents\" on https://www.cac.mil in their record. Please bring these documents with you to the ID card site. If your documents are not in your record, your current CAC CANNOT be used as a required identity document.","apptSiteTitleText":"ATTENTION CAC Recipients","timeZoneId":null,"sortOrder":2,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Mar 25, 2025 10:04:54 AM","updatedUserId":524044,"siteDetailEnable":true},{"apptSiteDetailId":37417,"siteId":102162,"apptSiteDetailText":"ALL ID recipients, including dependent children age 18 and over, are required to have two valid forms of ID scanned into DEERS. Please see \"List of Acceptable Identity Documents for DoD ID Card Issuance\" located on www.cac.mil ","apptSiteTitleText":"TWO FORMS OF VAILD ID ARE REQUIRED","timeZoneId":null,"sortOrder":3,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Mar 25, 2025 10:06:25 AM","updatedUserId":524044,"siteDetailEnable":true},{"apptSiteDetailId":2548,"siteId":102162,"apptSiteDetailText":"PRIMARY: Driver's License, State ID, or Passport. SECONDARY: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC). All must be unexpired in original form. Please see \"List of Acceptable Identity Documents for DoD ID Card Issuance\" located on www.cac.mil or contact the ID office or DEERS 1-800-538-9552 for additional questions regarding acceptable forms of ID.","apptSiteTitleText":"Acceptable Identification Examples ","timeZoneId":null,"sortOrder":4,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Mar 25, 2025 10:08:47 AM","updatedUserId":524044,"siteDetailEnable":true},{"apptSiteDetailId":41228,"siteId":102162,"apptSiteDetailText":"Service members who have been promoted, congratulations! Promotions (change in pay grade) must be data-fed into DEERS. This normally takes anywhere from 24-72 business hours after it is effective. Please contact your branch of service if it has not data-fed after 72 hours (Navy contact MNCC 1-833-330-MNCC). ","apptSiteTitleText":"Service Member Promotions ","timeZoneId":null,"sortOrder":5,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:54:16 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":19064,"siteId":102162,"apptSiteDetailText":"Please contact the installation access authorities regarding requirements for base access if you do not possess a current DOD ID. Pass and ID Office: 912-573-1180","apptSiteTitleText":"Base Access","timeZoneId":null,"sortOrder":6,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:55:18 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":17984,"siteId":102162,"apptSiteDetailText":"Same day appointments are not available. Walk-ins allowed on a first-come, first served status. Please schedule an appointment for all non-urgent requests. Please call for more information.","apptSiteTitleText":"Walk-Ins Available","timeZoneId":null,"sortOrder":7,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:55:30 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":830,"siteId":102162,"apptSiteDetailText":"To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back-to-back appointments. This includes Common Access Card (CAC) and Next Generation Uniformed Services ID (USID) Cards.","apptSiteTitleText":"Scheduling for Multiple IDs/Transactions","timeZoneId":null,"sortOrder":8,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:55:43 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":845,"siteId":102162,"apptSiteDetailText":"For initial 100% DAV ID issuance, the following documents are required: PRINTED OUT PHYSICAL COPIES OF THE FOLLOWING DOCUMENTS: DD214 (Service 2 or Member Copy 4) reflecting Honorable or Under Honorable discharge, VA Award letter reflecting 100% disability service-connected permanent or temporary with next evaluation date, State or Federal Government Issued Photo ID and Social Security Card. If divorced a copy of the divorce decree; If married we will need Marriage Cert, Picture Id, and SSN card for spouse; for dependents we will need birth certificate and SSN Card (if dep is over 18 we will also need a photo id)","apptSiteTitleText":"100% Disabled American Veteran","timeZoneId":null,"sortOrder":8,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 14, 2026 2:52:53 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":32051,"siteId":102162,"apptSiteDetailText":"Please arrive on time for your scheduled appointment. Appointments may not be honored more than 10 minutes past the scheduled appointment time. *Late appointments may have a wait time to be seen. ","apptSiteTitleText":"Appointment Late Policy","timeZoneId":null,"sortOrder":9,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:55:55 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":833,"siteId":102162,"apptSiteDetailText":"ALL Sponsors, Spouses, and Dependent Children 18 and older must have two UNEXPIRED forms of ID to receive a new ID card. One must be a state/government issued photo ID.","apptSiteTitleText":"Identification Requirements","timeZoneId":null,"sortOrder":10,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:56:08 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":834,"siteId":102162,"apptSiteDetailText":"ID card offices can no longer accept the following: Student IDs, Expired IDs (including Driver's Licenses on Military Auto-extend)","apptSiteTitleText":"IDs No Longer Acceptable","timeZoneId":null,"sortOrder":11,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:56:20 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":835,"siteId":102162,"apptSiteDetailText":"All documents presented must be in original form or a certified true copy. The record custodian (Vital Statistics, Clerk of the Court, etc.) must certify certified copies. Military personnel offices, legal offices, and the like cannot certify documents to be a true copy.","apptSiteTitleText":"Acceptable Documentation ","timeZoneId":null,"sortOrder":12,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:56:34 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":836,"siteId":102162,"apptSiteDetailText":"If any changes need to be made to a record, the sponsor must be present OR a valid Power of Attorney OR a DD 1172-2 with appropriate remarks, must be presented each time. Additionally, valid supporting documentation MUST be provided. ","apptSiteTitleText":"DEERS Record Updates","timeZoneId":null,"sortOrder":13,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:56:45 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":837,"siteId":102162,"apptSiteDetailText":"In most cases, IDs can be renewed 90 days prior to the expiration date (exception: Promotions, Contract Extensions, and Tricare Young Adult). Supporting documentation may be required to verify a valid exception.","apptSiteTitleText":"90 Day Renewal Policy","timeZoneId":null,"sortOrder":14,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:57:28 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":36431,"siteId":102162,"apptSiteDetailText":"For 24/7 support regarding individual career or pay questions contact My Navy Career Center 1-833-330-MNCC (6622). You can also visit My Navy HR website www.mynavyhr.navy.mil for helpful information. ","apptSiteTitleText":"My Navy Career Center","timeZoneId":null,"sortOrder":15,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:57:43 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":839,"siteId":102162,"apptSiteDetailText":"All Dependents without a Sponsor present must have a valid DD Form 1172-2 digitally created from ID Card Office Online OR pre-printed by a DEERS station that has been signed by the Sponsor and a Verifying Official ahead of time OR present an original Power of Attorney. 1172-2 forms can be hand filled but must be original and notarized. Note: DD Form 1172-2s are valid for 90 days from when they are signed by the sponsor and one time use only.","apptSiteTitleText":"Dependents Without Sponsor Present","timeZoneId":null,"sortOrder":16,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:58:02 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":840,"siteId":102162,"apptSiteDetailText":"DD Form 1172-2 can now be completed online at: https://www.dmdc.osd.mil/milconnect. Sponsors with a CAC or DS log-in access can digitally sign the 1172-2 and the electronic copy will be available for use in their DEERS record. ","apptSiteTitleText":"ID Card Office Online","timeZoneId":null,"sortOrder":17,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:58:14 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":37418,"siteId":102162,"apptSiteDetailText":"For initial issuance of Retired ID Card, the DEERs record should be updated via an authoritative data-feed.  If your record does not reflet Retired by 3rd business day after retirement date, please provide a printed copy of your DD214 (\"SERVICE\" copy) to the ID office for manual update. You will also be required to present 2 forms of UNEXPIRED ID, not including your CAC. Reserve Retirees must provide printed Reserve Orders.","apptSiteTitleText":"Retired ID Cards Initial Issuance","timeZoneId":null,"sortOrder":18,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:58:26 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":842,"siteId":102162,"apptSiteDetailText":"If you need a new CAC because your card was lost, stolen, confiscated, or destroyed, \nyou are required to provide documentation from the local security office or sponsoring command confirming that the CAC has been reported lost or stolen. All documentation must be scanned and stored in the Defense Enrollment Eligibility Reporting System (DEERS). Two forms of valid ID are also required, Please see \"List of Acceptable Identity Documents for DoD ID Card Issuance\" located on www.cac.mil\n","apptSiteTitleText":"Lost or Stolen CAC (All Branches)","timeZoneId":null,"sortOrder":19,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:58:39 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":844,"siteId":102162,"apptSiteDetailText":"When adding a spouse to DEERS, the following documents are required: Original or Certified Copy of Marriage Certificate displaying the appropriate markings of the issuing facility, Social Security card & an unexpired photo ID. If either party was previously married, certified divorce decrees are also recommended and may be required for record updates. *Refer to Foreign Documentation Requirements section if applicable.","apptSiteTitleText":"Adding a Spouse to DEERS","timeZoneId":null,"sortOrder":20,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:58:50 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":843,"siteId":102162,"apptSiteDetailText":"For children born during the marriage or parents subsequently marry, the spouse must be enrolled in the record prior to dependent child enrollment. Required Documents: Original or State Certified Copy of birth certificate AND social security card. Hospital Proof of Birth Letters are not accepted. *Refer to Foreign Documentation Requirements section if applicable.","apptSiteTitleText":"Adding a Child to DEERS","timeZoneId":null,"sortOrder":21,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:59:01 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":36432,"siteId":102162,"apptSiteDetailText":"To enroll a stepchild, spouse must be enrolled in the record prior to dependent stepchild enrollment. Required Documents: Original or State Certified Copy of marriage certificate, Original or State Certified Copy of Birth Certificate AND social security card. Hospital Proof of Birth Letters are not accepted. *Refer to Foreign Documentation Requirements section if applicable.","apptSiteTitleText":"Adding a Stepchild to DEERS","timeZoneId":null,"sortOrder":22,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:59:15 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":36434,"siteId":102162,"apptSiteDetailText":"To enroll a child born out of wedlock to a male sponsor the following documents are required: Voluntary Acknowledgement of Paternity completed by both parents, notarized and filed with the State where the child was born, OR Judicial Determination of Paternity. Original or State Certified Copy of Birth Certificate AND social security card. Hospital Proof of Birth Letters are not accepted. Navy: Sponsors name must be listed on the Birth Certificate. *Refer to Foreign Documentation Requirements section if applicable.","apptSiteTitleText":"Adding A Child Born Out Of Wedlock","timeZoneId":null,"sortOrder":23,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:59:26 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":846,"siteId":102162,"apptSiteDetailText":"All foreign documents MUST have a certified English translation (if applicable). Foreign documentation may require additional authentication from a high-level authority. Please contact the ID office to discuss your specific documentation authentication needs. You will need to present the documentation in person for review to determine acceptability.","apptSiteTitleText":"Foreign Documentation","timeZoneId":null,"sortOrder":25,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 3:59:56 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":847,"siteId":102162,"apptSiteDetailText":"Must present a letter from the school's registrar or National Student Clearinghouse (www.studentclearinghouse.org) reflecting currently enrolled/registered full time in an accredited college in pursuit of an associate's degree or higher. Sponsors must also certify on the 1172-2 form they provide over 50 percent support to the child. Record update can be conducted up to 90 days prior to 21st birthday.","apptSiteTitleText":"Full Time College Students","timeZoneId":null,"sortOrder":26,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:00:07 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":848,"siteId":102162,"apptSiteDetailText":"Full time student IDs are now issued to the end of the current semester, graduation date (if information is provided on school letter) or age 23 if occurs sooner. ","apptSiteTitleText":"Full Time College Students Expiration","timeZoneId":null,"sortOrder":27,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:00:26 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":849,"siteId":102162,"apptSiteDetailText":"Students who were enrolled as a full-time student for the semester or session immediately before the break may be eligible for an ID card during the break if they are accepted or enrolled full-time immediately after the break and must provide acceptable documentation reflecting both.","apptSiteTitleText":"Students Turning 21 During Summer/Winter Break","timeZoneId":null,"sortOrder":28,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:00:40 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":850,"siteId":102162,"apptSiteDetailText":"Tricare Young Adult program is available for dependent children age 21 to 26 who are not married or covered by an employer sponsored health plan. Contact TRICARE for more info. IDs CANNOT be issued prior to the begin date of the young adult status.","apptSiteTitleText":"Young Adult Program","timeZoneId":null,"sortOrder":29,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:00:53 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":36629,"siteId":102162,"apptSiteDetailText":"Former spouse eligibility determinations are not made at DEERS ID Facilities. All Former Spouse applications must be processed and approved by the Sponsor's Service Project Office. For Navy- Call 1-833-330-MNCC (6622) to contact the Navy Former Spouse Coordinator","apptSiteTitleText":" Former Spouse Initial Application","timeZoneId":null,"sortOrder":30,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:01:07 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":36630,"siteId":102162,"apptSiteDetailText":"If you have questions on Medicare and TRICARE eligibility, call the DMDC/DEERS Support Office at 800-538-9552. If you have questions about Medicare, call 800-MEDICARE or visit medicare.gov. Please bring your Medicare card with you for your ID issuance visit. ","apptSiteTitleText":"Tricare for Life","timeZoneId":null,"sortOrder":31,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:01:20 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":36632,"siteId":102162,"apptSiteDetailText":"Due to the increased wait times and limited staffing, ID card personnel can no longer print requisite processing documentation.","apptSiteTitleText":"Printing Services Unavailable","timeZoneId":null,"sortOrder":32,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:01:38 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":851,"siteId":102162,"apptSiteDetailText":"To avoid unnecessary trips to the ID Office, please check out all the functions of ID Card Office Online https://idco.dmdc.osd.mil/idco/ \nYou can update your personal and work contact Information including address, phone number, and personal email address. You can also contact DEERS 1-800-538-9552.","apptSiteTitleText":"DEERS Updates Online or via Phone","timeZoneId":null,"sortOrder":33,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:01:49 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":852,"siteId":102162,"apptSiteDetailText":"Customers will need to know their confirmation number to cancel or reschedule an appointment. Please keep a copy of your appointment confirmation in the event you need to cancel or reschedule your appointment.","apptSiteTitleText":"Cancel/Reschedule Appointments ","timeZoneId":null,"sortOrder":34,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:02:00 PM","updatedUserId":558805,"siteDetailEnable":true},{"apptSiteDetailId":853,"siteId":102162,"apptSiteDetailText":"If the information above does not pertain to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place. ","apptSiteTitleText":"Verify Requirements","timeZoneId":null,"sortOrder":35,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Sep 9, 2026 4:02:11 PM","updatedUserId":558805,"siteDetailEnable":true}],"appointmentWalkInHours":[{"apptWalkinHourId":7097,"siteId":102162,"apptWalkinDayCode":2,"apptWalkinBeginTime":"0730","apptWalkinEndTime":"1540","createdDate":"Jul 7, 2021 2:14:07 PM","createdUserId":486822,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true},{"apptWalkinHourId":7098,"siteId":102162,"apptWalkinDayCode":3,"apptWalkinBeginTime":"0730","apptWalkinEndTime":"1540","createdDate":"Jul 7, 2021 2:14:07 PM","createdUserId":486822,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true},{"apptWalkinHourId":7099,"siteId":102162,"apptWalkinDayCode":4,"apptWalkinBeginTime":"0730","apptWalkinEndTime":"1540","createdDate":"Jul 7, 2021 2:14:07 PM","createdUserId":486822,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true},{"apptWalkinHourId":7100,"siteId":102162,"apptWalkinDayCode":5,"apptWalkinBeginTime":"0730","apptWalkinEndTime":"1540","createdDate":"Jul 7, 2021 2:14:07 PM","createdUserId":486822,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true},{"apptWalkinHourId":7101,"siteId":102162,"apptWalkinDayCode":6,"apptWalkinBeginTime":"0730","apptWalkinEndTime":"1540","createdDate":"Jul 7, 2021 2:14:07 PM","createdUserId":486822,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true}],"appointmentWalkinExceptions":[],"appointmentBlocks":null,"appointmentBlockExceptions":[{"apptBlockExceptionId":165069,"apptBlockId":82523,"apptExceptionActive":"Y","apptExceptionDate":[2026,12,24],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 6, 2026 8:22:54 AM","createdUserId":558805,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165070,"apptBlockId":82523,"apptExceptionActive":"Y","apptExceptionDate":[2026,12,24],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 6, 2026 8:22:54 AM","createdUserId":558805,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"}],"messageContext":"OK"}]