[{"siteId":101448,"statusCode":"A","statusDescription":"Active","siteBldgId":"6130 Visitors Center","siteNm":"NTC GREAT LAKES","siteOrgName":"U.S. Navy","siteBgnDt":null,"siteEndDt":null,"lAddress":{"city":"GREAT LAKES","addressLine1":"2535 Sheridan Rd","addressLine2":"Bldg 6130","addressLine3":"Visitors Center","postalCodeId":null,"state":"IL","zipx":null,"zip":"60088","country":null,"iso3CountryCode":null,"isoCountryCode":null,"countryCode":"US","missingEssentialFields":false,"countryName":null},"mAddress":{"city":"GREAT LAKES","addressLine1":"ID Card Office (SSM)","addressLine2":"ID Card Section","addressLine3":"2535 Sheridan Rd","postalCodeId":null,"state":"IL","zipx":"5521","zip":"60088","country":null,"iso3CountryCode":null,"isoCountryCode":null,"countryCode":"US","missingEssentialFields":false,"countryName":null},"sitePoc1UserId":null,"sitePoc1UserName":null,"shippingInstruction":null,"primaryPhone":"(847) 688-3928","primaryPhoneExtension":null,"siteUrl":"https://idco.dmdc.osd.mil/idco/#/","siteAttributes":{"restrictedSite":false,"caccirsSite":false,"shipboardSite":false,"deployableSite":false,"aorSite":false,"conusSite":true,"remoteIssuanceSite":false,"projectOfficerSite":false,"timeshareSite":false,"equipmentStorageSite":false,"issueIdCard":true,"cacCapable":true,"cacOnlySite":false,"timeshareSiteId":-1,"groupingAttributes":"","betaTesting":"","totalWorkstationQuantity":5,"totalDMDCFunded":5,"totalServiceFunded":0,"jdmApplet":[]},"siteData":{"appointmentSiteCapabilities":[{"apptSiteCapId":1161,"siteId":101448,"apptSiteCapCode":1,"createdDate":"Aug 1, 2024 8:09:21 AM","createdUserId":540824},{"apptSiteCapId":1164,"siteId":101448,"apptSiteCapCode":3,"createdDate":"Aug 1, 2024 8:09:21 AM","createdUserId":540824},{"apptSiteCapId":1162,"siteId":101448,"apptSiteCapCode":2,"createdDate":"Aug 1, 2024 8:09:21 AM","createdUserId":540824},{"apptSiteCapId":1163,"siteId":101448,"apptSiteCapCode":4,"createdDate":"Aug 1, 2024 8:09:21 AM","createdUserId":540824}],"officeHours":[{"officeHourId":1521,"siteId":101448,"dayCode":2,"beginTime":"0700","endTime":"1530","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Aug 1, 2024 8:09:21 AM","updatedUserId":540824,"action":"A"},{"officeHourId":1522,"siteId":101448,"dayCode":3,"beginTime":"0700","endTime":"1530","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Aug 1, 2024 8:09:21 AM","updatedUserId":540824,"action":"A"},{"officeHourId":1523,"siteId":101448,"dayCode":4,"beginTime":"0700","endTime":"1530","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Aug 1, 2024 8:09:21 AM","updatedUserId":540824,"action":"A"},{"officeHourId":1524,"siteId":101448,"dayCode":5,"beginTime":"0700","endTime":"1530","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Aug 1, 2024 8:09:21 AM","updatedUserId":540824,"action":"A"},{"officeHourId":1525,"siteId":101448,"dayCode":6,"beginTime":"0700","endTime":"1530","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Aug 1, 2024 8:09:21 AM","updatedUserId":540824,"action":"A"}],"siteEmailAddress":"","timeZone":0,"otherServiceAvailable":[{"serviceCode":"C","serviceDesc":""}],"siteDisplayName":null},"siteLocation":{"latitude":42.319256,"longitude":-87.839745,"distance":0.00002504426664968248497776182993517007598994},"siteDisplayName":"NTC GREAT LAKES","appointmentSiteDetails":[{"apptSiteDetailId":36490,"siteId":101448,"apptSiteDetailText":"Due to a recent system update, all CAC reissuance customers are required to have 2 original identity documents (from the \"List of Acceptable Documents\" on https://www.cac.mil/) in their record.  Please bring these documents with you to the ID card site.  If your documents are not in your record, your current CAC CANNOT be used as a required identity document.","apptSiteTitleText":"ATTENTION CAC Recipients","timeZoneId":null,"sortOrder":2,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Oct 1, 2025 9:43:34 AM","updatedUserId":125488,"siteDetailEnable":true},{"apptSiteDetailId":36494,"siteId":101448,"apptSiteDetailText":"ALL ID recipients, including dependent children age 18 and over, are required to have two valid forms of ID scanned into DEERS.  Please see \"List of Acceptable Identity Documents for DoD ID Card Issuance \"Located on www.cac.mil.","apptSiteTitleText":"TWO FORMS OF VALID ID ARE REQUIRED","timeZoneId":null,"sortOrder":2,"siteDetailEnableCode":"Y","createdDate":"Feb 26, 2025 10:12:36 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":3134,"siteId":101448,"apptSiteDetailText":"Primary: Driver's License, State ID or Passport. Secondary: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC) . All must be unexpired in original form.  Please dee \"List of Acceptable Identity Documents for DOD ID Card Issuance\" Located on WWW.cac.mil or contact the ID Office or DEERS 1-800-538-9552 for additional questions regarding acceptable forms of ID.","apptSiteTitleText":"Acceptable Identification Examples ","timeZoneId":null,"sortOrder":3,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:13:19 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":33541,"siteId":101448,"apptSiteDetailText":"Effective August 1, 2024, the government mandated hours of operation at NTC Great Lakes DEERS ID Card Office will change to 0700-1530.","apptSiteTitleText":"ATTENTION: NEW HOURS","timeZoneId":null,"sortOrder":4,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:14:41 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":15176,"siteId":101448,"apptSiteDetailText":"PLEASE NOTE THAT THE BUILDING ADDRESS FOR OUR OFFICE MAY GIVE YOU ISSUES IF YOU ARE USING A GPS DEVICE.  PLEASE USE THE FOLLOWING ADDRESS \"620 FARRAGUT AVE, GREAT LAKES. IL 60088\" WHICH WILL TAKE YOU TO THE MAIN GATE AND OUR BUILDING IS LOCATED TO THE LEFT OF THE GATE BEFORE YOU ENTER THE BASE","apptSiteTitleText":"GPS LOCATION","timeZoneId":null,"sortOrder":5,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:14:23 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":36496,"siteId":101448,"apptSiteDetailText":"Please contact the installation access authorities regarding requirements for base access if you do not possess current DOD ID","apptSiteTitleText":"Base Access","timeZoneId":null,"sortOrder":6,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:16:32 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3128,"siteId":101448,"apptSiteDetailText":"Same day appointments are not available. Walk-ins allowed on a first-come, first served status. Please schedule an appointment for all non-urgent requests. Please call for more information. ","apptSiteTitleText":"Walk-Ins available","timeZoneId":null,"sortOrder":13,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 9:53:46 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3121,"siteId":101448,"apptSiteDetailText":"Our phone number is 847-688-3928. We are located at 2535 Sheridan Rd (Visitors Center) Bldg 6130. ","apptSiteTitleText":"Phone Number and Location","timeZoneId":null,"sortOrder":14,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Jun 16, 2022 11:50:02 AM","updatedUserId":540824,"siteDetailEnable":true},{"apptSiteDetailId":3123,"siteId":101448,"apptSiteDetailText":"To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments. Schedule one (1) appointment for a Common Access Card (CAC) and/or one (1) appointment for each Family Member ID's (10+ years old)","apptSiteTitleText":"Scheduling for Multiple IDs/Transactions","timeZoneId":null,"sortOrder":15,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Jun 16, 2022 11:51:12 AM","updatedUserId":540824,"siteDetailEnable":true},{"apptSiteDetailId":3127,"siteId":101448,"apptSiteDetailText":"Please arrive on time for your scheduled appointment. Appointments will not be honored more than 10 minutes past the scheduled appointment time.  *Late appointments may have a wait time to be seen.","apptSiteTitleText":"Appointment Late Policy","timeZoneId":null,"sortOrder":16,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 8:43:43 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3130,"siteId":101448,"apptSiteDetailText":"ALL Sponsors, Spouses, and Dependent Children 18 and older must have two UNEXPIRED forms of ID to receive a new ID card. One must be a state/government issued photo ID. LOST/STOLEN CACS MUST HAVE A POLICE REPORT IN HAND PRINTED OUT. ","apptSiteTitleText":"Identification Requirements","timeZoneId":null,"sortOrder":17,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Mar 21, 2023 4:12:47 PM","updatedUserId":540824,"siteDetailEnable":true},{"apptSiteDetailId":3132,"siteId":101448,"apptSiteDetailText":"ID card offices can no longer accept the following: Student ID, Expired IDs (including Driver's Licenses on Military Auto-extend), FOID cards","apptSiteTitleText":"IDs no longer acceptable","timeZoneId":null,"sortOrder":18,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Jul 14, 2021 9:07:03 AM","updatedUserId":161461,"siteDetailEnable":true},{"apptSiteDetailId":3135,"siteId":101448,"apptSiteDetailText":"All documents presented must be in their original form or a certified true copy from the issuing facility (Vital Statistics, Clerk of the Court, etc.).  Military personnel offices, legal offices, and the like cannot certify documents to be a true copy.","apptSiteTitleText":"Acceptable Documentation ","timeZoneId":null,"sortOrder":20,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 8:46:40 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3137,"siteId":101448,"apptSiteDetailText":"If any changes need to be made to a record, the sponsor must be present OR a valid Power of Attorney OR a DD 1172-2 with appropriate remarks, must be presented each time. Additionally, valid supporting documentation MUST be provided ","apptSiteTitleText":"Changes to your DEERS record ","timeZoneId":null,"sortOrder":21,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 8:48:31 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3138,"siteId":101448,"apptSiteDetailText":"In most cases, IDs can be renewed 90 days prior to the expiration date (exception: Promotions, Contract Extensions, and Tricare Young Adult).  Supporting documentation may be required to verify a valid exception.","apptSiteTitleText":"90 Day Renewal Policy ","timeZoneId":null,"sortOrder":22,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 8:50:28 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":36500,"siteId":101448,"apptSiteDetailText":"For 24/7 support regarding individual career or pay questions contact My Navy Career Center 1-833-330-MNCC (6622).  You can also visit My Navy HR website www.mynavyhr.navy.mil for helpful information.","apptSiteTitleText":"My Navy Career Center","timeZoneId":null,"sortOrder":23,"siteDetailEnableCode":"Y","createdDate":"Feb 26, 2025 10:19:32 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":3141,"siteId":101448,"apptSiteDetailText":"All Dependents without a Sponsor present must have a valid DD Form 1172-2 digitally created from ID Card Office Online OR pre-printed by DEERS station that has been signed by the Sponsor and a Verifying Official ahead of time OR present an original Power of Attorney. 1172-2 forms can be hand filled but must be original and notarized .  Note:  DD Form 1172-2s are valid for 90 days from when they are signed by the sponsor and one time use only.","apptSiteTitleText":"Dependents without sponsor present ","timeZoneId":null,"sortOrder":24,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 8:57:05 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3143,"siteId":101448,"apptSiteDetailText":"DD Form 1172-2 can now be completed online at: https://www.dmdc.osd.mil/milconnect Sponsors with a CAC or DS log-in access can digitally sign the 1172-2 and the electronic copy will be available for use in their DEERS record","apptSiteTitleText":"ID Card Office Online ","timeZoneId":null,"sortOrder":25,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Jul 14, 2021 9:09:19 AM","updatedUserId":161461,"siteDetailEnable":true},{"apptSiteDetailId":3145,"siteId":101448,"apptSiteDetailText":"For initial issuance of Retired ID Card, the DEERs record should be updated via an authoritative data-feed.  If your record does not reflect Retired by 3rd business day after retirement date, please provide a printed copy of your DD214 (\"SERVICE\" copy) to the ID office for manual update.  You will also be required to present 2 forms of UNEXPIRED ID, not including your CAC.  Reserve Retirees must provide printed Reserve Orders.","apptSiteTitleText":"Retired ID Cards Initial Issuance","timeZoneId":null,"sortOrder":26,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 9:06:19 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3146,"siteId":101448,"apptSiteDetailText":"If you need a new CAC because your card was lost, stolen, confiscated, or destroyed, you are required to provide documentation from the local security office or sponsoring command confirming that the CAC has been reported lost or stolen.  All documentation must be scanned and stored in the Defense Enrollment Eligibility Reporting System (DDERS).  Two forms of valid ID are also required, please see \"List of Acceptable Identity Documents for DOD ID Card Issuance\" Located on WWW.CAC.mil.","apptSiteTitleText":"Lost or Stolen CAC (All Branches) ","timeZoneId":null,"sortOrder":27,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 9:12:20 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3147,"siteId":101448,"apptSiteDetailText":"For children born during the marriage or parents subsequently marry, the spouse must be enrolled into the record prior to dependent child enrollment.  Required Documents:  Original or State Certified copy of birth certificate AND social security card.  Hospital Proof of Birth Letters are not accepted. *Refer to Foreign Documentation Requirements section if applicable. ","apptSiteTitleText":"Adding child to DEERS","timeZoneId":null,"sortOrder":28,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 9:23:08 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3149,"siteId":101448,"apptSiteDetailText":"When adding a spouse to DEERS, the following documents are required:  Original or Certified Copy of Marriage Certificate, displaying the appropriate markings of the issuing facility, Social Security card & an unexpired photo ID.  If either party was previously married, certified divorce decrees are also recommended and may be required for record updates. *Refer to Foreign Documentation Requirements section if applicable.","apptSiteTitleText":"Adding Spouse to DEERS ","timeZoneId":null,"sortOrder":29,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 9:17:52 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":36518,"siteId":101448,"apptSiteDetailText":"To enroll a child born out of wedlock to a male sponsor the following documents are required: Voluntary Acknowledgement of Paternity completed by both parents, notarized and filed with the State where the child was born, OR Judicial Determination of Paternity. Original or State Certified copy of Birth Certificate and AND social security card.  Hospital Proof of Birth Letters are not accepted.  Navy: Sponsors name must be listed on the Birth Certificate.  *Refer to Foreign Documentation requirements section if applicable.","apptSiteTitleText":"Adding a child born out of wedlock","timeZoneId":null,"sortOrder":30,"siteDetailEnableCode":"Y","createdDate":"Feb 26, 2025 10:36:40 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":36510,"siteId":101448,"apptSiteDetailText":"To enroll a stepchild, spouse must be enrolled in the record prior to dependent stepchild enrollment.  Required Documents:  Original or State Certified Copy of marriage certificate, Original or State Certified Copy of Birth Certificate AND social security card.  Hospital Proof of Birth Letters are not accepted. *Refer to Foreign Documentation Requirements section if applicable.","apptSiteTitleText":"Adding stepchild to DEERS","timeZoneId":null,"sortOrder":31,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:38:41 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3152,"siteId":101448,"apptSiteDetailText":" For initial 100% DAV ID issuance, the following documents are required: DD214 reflecting Honorable or Under Honorable, VA Award letter reflecting 100% disability service-connected permanent or temporary with next evaluation date, State or Federal Government Issued Photo ID and Social Security Card. ","apptSiteTitleText":"100 percent Disabled American Veteran ","timeZoneId":null,"sortOrder":32,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:39:28 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3153,"siteId":101448,"apptSiteDetailText":"All foreign documents MUST have a certified English translation (if applicable).  Foreign documentation may require additional authentication from a high-level authority.  Please contact the ID office to discuss your specific documentation authentication needs.  You will need to present the documentation in person for review to determine acceptability.","apptSiteTitleText":"Foreign Documentation ","timeZoneId":null,"sortOrder":33,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:40:25 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3157,"siteId":101448,"apptSiteDetailText":"Students who were enrolled as a full time student for the semester or session immediately before the break may be eligible for an ID card during break if they are accepted or enrolled full-time immediately after the break and must provide acceptable documentation reflecting both.","apptSiteTitleText":"Students turning 21 during summer break ","timeZoneId":null,"sortOrder":34,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 9:39:38 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3156,"siteId":101448,"apptSiteDetailText":"Full time student IDs are issued to the end of the current semester, graduation date (if information is provided on school letter) or age 23 if occurs sooner. ","apptSiteTitleText":"Full Time College Students Expiration ","timeZoneId":null,"sortOrder":35,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:41:03 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3158,"siteId":101448,"apptSiteDetailText":"Tricare Young Adult program is available for dependent children age 21 to 26 who are not married or covered by an employer sponsored health plan.  Contact TRICARE for more info.  IDs CANNOT be issued prior to the begin date of the young adult status.","apptSiteTitleText":"Young Adult Program ","timeZoneId":null,"sortOrder":36,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:41:45 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3155,"siteId":101448,"apptSiteDetailText":"Must present a letter from the school's registrar or National Student Clearinghouse (www.studentclearing house.org) reflecting currently enrolled/registered full time in an accredited college in pursuit of an Associate's Degree or higher. Sponsors must also certify on the 1172-2 form they provide over 50 percent support to the child.  Record update can be conducted up to 90 days prior to 21st birthday. ","apptSiteTitleText":"Full Time College Students ","timeZoneId":null,"sortOrder":37,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:44:45 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3160,"siteId":101448,"apptSiteDetailText":"Customers will need to know their confirmation number to cancel or reschedule an appointment. Please keep a copy of your appointment confirmation in the event you need to cancel or reschedule your appointment","apptSiteTitleText":"Cancel / Reschedule appointments ","timeZoneId":null,"sortOrder":38,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:44:28 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":3159,"siteId":101448,"apptSiteDetailText":"To avoid unnecessary trips to the ID Office, please check out all the functions of ID Card Office online https://idco.dmdc.osd.mil/idco/ you can update your personal and work contact information including address, phone number, and personal email address.  You can also contact DEERS 1-800-538-9552.","apptSiteTitleText":"DEERS updates Onlines or via Phone","timeZoneId":null,"sortOrder":40,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:49:48 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":36525,"siteId":101448,"apptSiteDetailText":"Former spouse eligibility determinations are not made at DEERS ID Facilities.  All Former Spouse applications must be processed and approved by Sponsor's Service Project Office.  For Navy Call 1-833-330-MNCC (6622) to contact the Navy Former Spouse Coordinator.","apptSiteTitleText":"Former Spouse Initial Application","timeZoneId":null,"sortOrder":41,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:49:33 AM","updatedUserId":112774,"siteDetailEnable":true},{"apptSiteDetailId":36532,"siteId":101448,"apptSiteDetailText":"If you have questions on Medicare and TRICARE eligibility, call the DMDC/DEERS Support Office at 800-538-9552.  If you have questions about Medicare, Call 800-MEDICARE or visit medicare.gov.  Please bring your Medicare card with you for you ID issuance visit.","apptSiteTitleText":"Tricare for Life","timeZoneId":null,"sortOrder":42,"siteDetailEnableCode":"Y","createdDate":"Feb 26, 2025 10:52:31 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":36534,"siteId":101448,"apptSiteDetailText":"Due to the increased wait times and limited staffing, ID card personnel can no longer print requisite processing documentation.","apptSiteTitleText":"Printing Services Unavailable","timeZoneId":null,"sortOrder":43,"siteDetailEnableCode":"Y","createdDate":"Feb 26, 2025 10:54:15 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":26217,"siteId":101448,"apptSiteDetailText":"If the information above does not pertain to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place. ","apptSiteTitleText":"Verify Requirements","timeZoneId":null,"sortOrder":44,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Feb 26, 2025 10:54:36 AM","updatedUserId":112774,"siteDetailEnable":true}],"appointmentWalkInHours":[{"apptWalkinHourId":26377,"siteId":101448,"apptWalkinDayCode":2,"apptWalkinBeginTime":"0700","apptWalkinEndTime":"1500","createdDate":"Apr 20, 2026 10:33:53 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true},{"apptWalkinHourId":26378,"siteId":101448,"apptWalkinDayCode":3,"apptWalkinBeginTime":"0700","apptWalkinEndTime":"1500","createdDate":"Apr 20, 2026 10:33:53 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true},{"apptWalkinHourId":26379,"siteId":101448,"apptWalkinDayCode":4,"apptWalkinBeginTime":"0700","apptWalkinEndTime":"1500","createdDate":"Apr 20, 2026 10:33:53 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true},{"apptWalkinHourId":26380,"siteId":101448,"apptWalkinDayCode":5,"apptWalkinBeginTime":"0700","apptWalkinEndTime":"1500","createdDate":"Apr 20, 2026 10:33:53 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true},{"apptWalkinHourId":26381,"siteId":101448,"apptWalkinDayCode":6,"apptWalkinBeginTime":"0700","apptWalkinEndTime":"1500","createdDate":"Apr 20, 2026 10:33:53 AM","createdUserId":112774,"updatedDate":null,"updatedUserId":null,"apptWalkinHolidayCloseChar":"Y","apptWalkinHolidayClose":true}],"appointmentWalkinExceptions":[],"appointmentBlocks":null,"appointmentBlockExceptions":[],"messageContext":"OK"},{"siteId":104780,"statusCode":"A","statusDescription":"Active","siteBldgId":null,"siteNm":"USCG Sector Sault Ste. Marie","siteOrgName":"U.S. Coast Guard","siteBgnDt":null,"siteEndDt":null,"lAddress":{"city":"SAULT STE MARIE","addressLine1":"337 Water Street","addressLine2":null,"addressLine3":null,"postalCodeId":null,"state":"MI","zipx":null,"zip":"49783","country":null,"iso3CountryCode":null,"isoCountryCode":null,"countryCode":"US","missingEssentialFields":false,"countryName":null},"mAddress":{"city":"SAULT STE. MARIE","addressLine1":"USCG Sector Northern Great Lakes","addressLine2":"337 Water Street","addressLine3":null,"postalCodeId":null,"state":"MI","zipx":"9501","zip":"49783","country":null,"iso3CountryCode":null,"isoCountryCode":null,"countryCode":"US","missingEssentialFields":false,"countryName":null},"sitePoc1UserId":null,"sitePoc1UserName":null,"shippingInstruction":null,"primaryPhone":"(206) 815-7778","primaryPhoneExtension":"3","siteUrl":null,"siteAttributes":{"restrictedSite":false,"caccirsSite":false,"shipboardSite":false,"deployableSite":false,"aorSite":false,"conusSite":true,"remoteIssuanceSite":false,"projectOfficerSite":false,"timeshareSite":false,"equipmentStorageSite":false,"issueIdCard":true,"cacCapable":true,"cacOnlySite":false,"timeshareSiteId":-1,"groupingAttributes":"","betaTesting":"","totalWorkstationQuantity":1,"totalDMDCFunded":0,"totalServiceFunded":1,"jdmApplet":[]},"siteData":{"appointmentSiteCapabilities":[],"officeHours":[{"officeHourId":17281,"siteId":104780,"dayCode":3,"beginTime":"0800","endTime":"1100","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Apr 1, 2026 1:56:54 PM","updatedUserId":589809,"action":"A"},{"officeHourId":17282,"siteId":104780,"dayCode":4,"beginTime":"0800","endTime":"1100","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Apr 1, 2026 1:56:54 PM","updatedUserId":589809,"action":"A"},{"officeHourId":17283,"siteId":104780,"dayCode":5,"beginTime":"0800","endTime":"1100","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Apr 1, 2026 1:56:54 PM","updatedUserId":589809,"action":"A"}],"siteEmailAddress":"","timeZone":0,"otherServiceAvailable":[],"siteDisplayName":null},"siteLocation":{"latitude":46.498985,"longitude":-84.33835,"distance":0.00007922352029466015121932324232909597290935},"siteDisplayName":"USCG Sector Northern Great Lakes","appointmentSiteDetails":[],"appointmentWalkInHours":[],"appointmentWalkinExceptions":[],"appointmentBlocks":null,"appointmentBlockExceptions":[{"apptBlockExceptionId":165431,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,12,25],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:22:34 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165446,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,12,17],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:21:07 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165447,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,11,11],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:21:48 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165449,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,12,24],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:23:30 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165443,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,11,6],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:20:02 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165444,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,11,18],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:20:17 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165445,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,12,9],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:20:56 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165450,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,12,31],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:30:22 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"},{"apptBlockExceptionId":165448,"apptBlockId":85964,"apptExceptionActive":"Y","apptExceptionDate":[2026,11,26],"apptExceptionBeginTime":"NONE","apptExceptionEndTime":"NONE","createdDate":"Oct 13, 2026 6:22:09 PM","createdUserId":681837,"updatedDate":null,"updatedUserId":null,"apptWorkstationQuantity":1,"apptExceptionDateStr":null,"action":"A"}],"messageContext":"OK"},{"siteId":172197,"statusCode":"A","statusDescription":"Active","siteBldgId":"190","siteNm":"NRC GREAK LAKES","siteOrgName":"U.S. Navy Reserve","siteBgnDt":null,"siteEndDt":null,"lAddress":{"city":"GREAT LAKES","addressLine1":"NAVOPSPTCEN CHICAGO","addressLine2":"615 BARRY RD","addressLine3":"Bldg 190 Room 103","postalCodeId":null,"state":"IL","zipx":null,"zip":"60088","country":null,"iso3CountryCode":null,"isoCountryCode":null,"countryCode":"US","missingEssentialFields":false,"countryName":null},"mAddress":{"city":"GREAT LAKES","addressLine1":"615 Barry Rd.","addressLine2":"Bldg. 190 Room 103","addressLine3":null,"postalCodeId":null,"state":"IL","zipx":null,"zip":"60088","country":null,"iso3CountryCode":null,"isoCountryCode":null,"countryCode":"US","missingEssentialFields":false,"countryName":null},"sitePoc1UserId":null,"sitePoc1UserName":null,"shippingInstruction":null,"primaryPhone":"(847) 688-3760","primaryPhoneExtension":"244","siteUrl":null,"siteAttributes":{"restrictedSite":false,"caccirsSite":false,"shipboardSite":false,"deployableSite":false,"aorSite":false,"conusSite":true,"remoteIssuanceSite":false,"projectOfficerSite":false,"timeshareSite":false,"equipmentStorageSite":false,"issueIdCard":false,"cacCapable":true,"cacOnlySite":false,"timeshareSiteId":-1,"groupingAttributes":"","betaTesting":"","totalWorkstationQuantity":1,"totalDMDCFunded":1,"totalServiceFunded":0,"jdmApplet":[]},"siteData":{"appointmentSiteCapabilities":[{"apptSiteCapId":15601,"siteId":172197,"apptSiteCapCode":1,"createdDate":"Dec 30, 2025 12:27:18 PM","createdUserId":486688},{"apptSiteCapId":15602,"siteId":172197,"apptSiteCapCode":4,"createdDate":"Dec 30, 2025 12:27:18 PM","createdUserId":486688}],"officeHours":[{"officeHourId":7741,"siteId":172197,"dayCode":3,"beginTime":"0930","endTime":"1400","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Dec 30, 2025 12:27:17 PM","updatedUserId":486688,"action":"A"},{"officeHourId":7742,"siteId":172197,"dayCode":4,"beginTime":"0930","endTime":"1400","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Dec 30, 2025 12:27:17 PM","updatedUserId":486688,"action":"A"},{"officeHourId":7743,"siteId":172197,"dayCode":5,"beginTime":"0930","endTime":"1400","holidayIndicatorCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Dec 30, 2025 12:27:17 PM","updatedUserId":486688,"action":"A"}],"siteEmailAddress":"","timeZone":0,"otherServiceAvailable":[{"serviceCode":"C","serviceDesc":""}],"siteDisplayName":null},"siteLocation":{"latitude":42.311256,"longitude":-87.839455,"distance":0.00003340060398131615601039854362388115306871},"siteDisplayName":"NRC GREAT LAKES","appointmentSiteDetails":[{"apptSiteDetailId":38264,"siteId":172197,"apptSiteDetailText":"Our site is located on Naval Station Great Lakes. We will not be responsible for transportation to and from the gate (member must have a working ID/ base access to gain entry for appointment).","apptSiteTitleText":"Site Location:","timeZoneId":null,"sortOrder":1,"siteDetailEnableCode":"Y","createdDate":"Apr 30, 2025 4:17:28 PM","createdUserId":486688,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":38224,"siteId":172197,"apptSiteDetailText":"\n\n                        \nTo ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments. Schedule one (1) appointment for a Common Access Card (CAC) and/or one (1) appointment for two (2) Family Member ID's","apptSiteTitleText":"Scheduling for Multiple IDs/Transactions:","timeZoneId":null,"sortOrder":2,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Apr 30, 2025 4:17:40 PM","updatedUserId":486688,"siteDetailEnable":true},{"apptSiteDetailId":38225,"siteId":172197,"apptSiteDetailText":"\n\n                        \nALL Sponsors, Spouses, and Dependent Children 18 and older must have two UNEXPIRED forms of ID to receive a new ID card. One must be a state/government issued photo ID","apptSiteTitleText":"Identification Requirement:","timeZoneId":null,"sortOrder":3,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Apr 30, 2025 4:17:46 PM","updatedUserId":486688,"siteDetailEnable":true},{"apptSiteDetailId":38227,"siteId":172197,"apptSiteDetailText":"\n\n                        \nPer DoD regulations military members are required to meet grooming standards for ID card issuance. If not within grooming standards, supporting documentation must be provided","apptSiteTitleText":"Grooming Standards:","timeZoneId":null,"sortOrder":4,"siteDetailEnableCode":"Y","createdDate":"Apr 29, 2025 1:26:07 PM","createdUserId":82663,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":38226,"siteId":172197,"apptSiteDetailText":"\n\n                        \nAll documents presented must be in original form or a certified true copy. The record custodian (Vital Statistics, Clerk of the Court, etc.) must certify certified copies. Military personnel offices, legal offices, and the like cannot certify documents to be a true copy.","apptSiteTitleText":"Acceptable Documentation:","timeZoneId":null,"sortOrder":5,"siteDetailEnableCode":"Y","createdDate":null,"createdUserId":null,"updatedDate":"Apr 30, 2025 4:17:58 PM","updatedUserId":486688,"siteDetailEnable":true},{"apptSiteDetailId":38524,"siteId":172197,"apptSiteDetailText":"WALK INS - PIN RESET ONLY","apptSiteTitleText":"WALK INS - PIN RESET ONLY","timeZoneId":null,"sortOrder":6,"siteDetailEnableCode":"Y","createdDate":"May 19, 2025 8:56:37 AM","createdUserId":82663,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true},{"apptSiteDetailId":41827,"siteId":172197,"apptSiteDetailText":"RAPIDS is currently experiencing connectivity issues, impacting SSM/VOs ability to remain connected to the network. Sites are receiving and reporting several issues, including: certificate revocation errors, encoding errors, and random drops from RAPIDS. DMDC is aware of these issues, and the Restoration Teams are actively working to resolve these issues as quickly as possible. There are no workarounds for this issue at this time. Members are encouraged to contact NRC Great Lakes CDO at 847-804-1525 for updates. THIS MESSAGE WILL BE REMOVED UPON GUIDANCE FROM DMDC.","apptSiteTitleText":"DMDC Migration Errors","timeZoneId":null,"sortOrder":7,"siteDetailEnableCode":"Y","createdDate":"Oct 29, 2026 4:09:13 PM","createdUserId":690200,"updatedDate":null,"updatedUserId":null,"siteDetailEnable":true}],"appointmentWalkInHours":[],"appointmentWalkinExceptions":[],"appointmentBlocks":null,"appointmentBlockExceptions":[],"messageContext":"OK"}]